Privacy policy

Privacy Policy — Xprice.pk

Last updated: August 29, 2026

Xprice.pk ("we," "us," "our") operates the website xprice.pk (the "Site"), an online general store serving customers across Pakistan. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using xprice.pk or placing an order with us, you agree to the collection and use of information as described in this policy.

Information We Collect

When you browse, register, or place an order on Xprice.pk, we may collect:

  • Contact details — name, phone number, email address, and delivery address
  • Order information — items purchased, order value, and order history
  • Communication records — messages sent to us via WhatsApp, email, or our contact form
  • Technical data — IP address, browser type, and device information, collected automatically through cookies and similar technologies

We do not collect or store card or payment details, since Xprice.pk primarily processes orders via Cash on Delivery (COD).

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Confirm orders via phone call, SMS, or WhatsApp before dispatch
  • Provide customer support and respond to inquiries
  • Send order updates, delivery tracking, and (with your consent) promotional offers
  • Improve our website, product range, and customer experience
  • Prevent fraud and verify order authenticity

Cookies and Tracking

Xprice.pk uses cookies to keep your cart, remember your preferences, and understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site may not function properly without them.

Sharing Your Information

We do not sell your personal information. We share your information only with:

  • Courier and delivery partners — to fulfill and deliver your order
  • Service providers — who support our website operations (e.g., hosting, analytics)
  • Law enforcement or regulators — if required by applicable law

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

  • Request a copy of the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, subject to any orders in progress or legal record-keeping requirements
  • Opt out of promotional messages at any time by contacting us

Children's Privacy

Xprice.pk is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For questions about this Privacy Policy or your personal information, contact us: